Frequently asked questions

Your questions,
our answers

To find out more about our know-how or our actions, or even our materials or how to maintain your porcelain.

Ii. Our material Porcelain

What is the origin of materials
premieres of PILLIVUYT porcelain?.

Very good question. Like you, we have come to realize that a better future happens locally. All the raw materials used in the manufacture of Pillivuyt porcelain come from European quarries. 75% of these materials even come directly from France! We can guarantee this because Pillivuyt is one of the last porcelain manufacturers to produce its own paste in its workshops. A quick wink! And our artisans continue with traditional shaping in the creation of the dough.

What are the components
PILLIVUYT porcelain?

The components of Pillivuyt porcelain are: kaolin, clay, clay, silica, sand, feldspar, syenite. All PILLIVUYT products comply with current regulations on the food safety of ceramic tableware or cookware. The declaration of conformity is available by clicking on the following link:
https://drive.google.com/drive/folders/1vGMigwcxDIsoeYvfxshLK26M2jx7Ywr_?usp=drive_link

What are the qualities
PILLIVUYT porcelain?

Food hygiene guarantee.
Pillivuyt porcelain is fired at a very high temperature (1400°C), which gives the products a very high resistance to thermal shock, a total non-porosity preventing any bacterial development and thus guaranteeing maximum food hygiene and perfect neutrality to tastes.
Unique thermal shock resistance. Absorbing temperature differences (from -30°C to + 350°C), Pillivuyt products can be placed in the freezer and put directly into the traditional oven or microwave.* With the exception of items decorated with gold or platinum, which cannot be used in the microwave.
Unlimited cooking.
All our products can be used in traditional ovens and microwaves. The quality of porcelain also allows them to be used on gas and electric hotplates with a diffuser. In addition, our Toulouse and Ulysse pressure cookers can be used with all types of cooking methods including induction.
Excellent heat distribution and preservation.
Pillivuyt culinary porcelain allows you to cook evenly and keep dishes hot for a long time when serving.
Aesthetic and easy to clean
The whiteness and extreme hardness of Pillivuyt enamel make the products easy to clean and above all very aesthetic. In addition, their brilliance will be maintained over time.
200 years of French know-how.
Pillivuyt is recognized by the French State as a Living Heritage company, the result of manufacturing experience, the implementation of rare know-how based on the mastery of our excellent artisanal and industrial techniques and the attachment to a territory.
100% made in France.
Pillivuyt values the know-how of our French artisans with 100% local production. All our creations and products are manufactured in our workshops in the center of France, in Mehun-sur-Yèvre, the cradle of French porcelain at the time of the creation of the House Pillivuyt in 1818.Pillivuyt understood that the beauty and quality of the pieces are linked to the actions of the people handling the machines or those who shape the porcelain. Pillivuyt perpetuates the excellent know-how of its master porcelain makers, defending 100% made in France manufacturing.
Materials 100% of European origin, 75% of French origin.
We have mastered the shaping of Pillivuyt porcelain since the creation of the paste to be able to guarantee the quality of your Pillivuyt pieces. The quality of our porcelain is directly linked (in a first step) to the selection of the minerals that form the paste. So we have chosen to remain close to our partners (as we did in the past): 75% of the materials come from France and some come from other European countries: Germany, Spain, Spain, Norway and England.
100% recyclable and sustainable.
Porcelain is a very noble material, 100% recyclable and sustainable. Pillivuyt porcelain is made with minerals and water, we can say earth with water transformed by fire. In addition, at Pillivuyt we are working to implement various actions to recycle pulp or porcelain waste as well as to save energy, throughout the process of creating our pieces.

Are there active ingredients in PILLIVUYT porcelain?

All PILLIVUYT products comply with current regulations on the food safety of ceramic tableware or cookware. You can be reassured by using Pillivuyt porcelain for your culinary creations. The declaration of conformity is available by clicking on the following link: http://www.pillivuyt.fr/files/...De plus, Pillivuyt porcelain is fired at a very high temperature (1400°C), which confers total non-porosity preventing any bacterial development and thus guaranteeing maximum food hygiene and perfect neutrality to tastes. In your ovens

III. Other services and products
PILLIVUYT

Is it possible to visit the PILLIVUYT factory?

Yes, welcome to Pillivuyt! What we treasure most is sharing our passion for porcelain with you.
(!) Currently, visits to our factory are temporarily suspended, but we invite you to discover the Porcelain Center, located a few meters from our factory, as well as our factory store in 18500 Mehun-sur-Yèvre. Reservation: 02 48 57 35 51 or contactmehun@bourgesberrytourisme.com

Is there a factory outlet? What are the opening hours?

Yes, we have a factory store open to the general public. It is located at the entrance to the factory: Rue de la Manufacture, 18500 Mehun-sur-Yèvre.
You are welcome all year round, from Tuesday to Saturday.
TIMETABLES
Monday Closed
Tuesday 10:00 - 12:00/14:00 - 17:45
Wednesday 10:00 - 12:00/14:00 - 17:45
Thursday 10:00 - 12:00/14:00 - 17:45
Friday 10:00 - 12:00/14:00 - 17:45
Saturday 10:00 - 12:00/14:00 - 17:45
Sunday Closed

The factory store is open during the summer. Closed on Mondays, Sundays and bank holidays. Do you want to confirm the schedule, especially if you are coming from far away or in case of public holidays? Or do you have questions? Do not hesitate to contact our factory store directly on 02 48 67 31 63.

How much could my antique PILLIVUYT porcelain piece be worth?

Thank you for your commitment to our PILLIVUYT products. Do you have a piece that was dated a long time ago? We would like to have some photos. Tag us on social media #Pillivuyt and tell us your story.
Unfortunately, our archives disappeared in a natural disaster, it's been a while and we don't have the skills to answer your question.
We recommend that you consult an auctioneer directly to estimate the value of your piece.

I am looking for a piece in your catalog...

If you are looking for products in our current catalog in top quality, we invite you to contact us by email at commercial@pillivuyt.fr
If you are a professional and you have a creative project that you would like PILLIVUYT to develop with you, we encourage you to contact us at web@pillivuyt.fr. Do not hesitate to provide us with your specifications as well as details on the quantity of parts required. We are ready to work with you to make your vision a reality.

I am a professional, how do I find your distributors or become a distributor of your products?

If you want to become a distributor, please contact us at the following address: web@pillivuyt.fr.Nous will be happy to assist you in this process.

Any more questions?

Do you need to contact us? The PILLIVUYT team is listening to you and will be happy to answer your questions.

Thanks! We will get back to you soon.

We confirm that your request has been received. We make every effort to answer you with the greatest care. We appreciate your patience and interest in our home.

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We are sorry for the inconvenience.

We remain at your disposal on 02 48 67 31 00 to assist you in your request.

Pillivuyt is above all a story about men and women that preserve the French art of living.

Thank you for being a part of our history